APG is pleased to announce the signing of a new Interline Cargo Agreement with Himalaya Airlines.
The agreement enables cargo shipments on Himalaya Airlines to be issued on APG Airlines Cargo’s 275 AWB, providing customers with greater flexibility and improved access to Himalaya Airlines’ cargo network.
This new partnership supports APG Airlines Cargo’s continued growth by expanding its portfolio of airline partners and enhancing the range of cargo solutions available to freight forwarders and logistics partners worldwide.
By connecting more airlines through its AWD-275 platform, APG Airlines Cargo continues to simplify cargo distribution, offering efficient and reliable solutions that help the global freight community access new markets and streamline their operations.
“ We are delighted to welcome Himalaya Airlines to the APG Airlines Cargo network. This agreement represents another step forward in our mission to provide flexible cargo solutions and strengthen connectivity between airlines and the global logistics industry.

Through strategic partnerships such as this, APG Airlines Cargo remains committed to supporting airlines, freight partners, and customers with secure, efficient, and accessible cargo distribution solutions.
For more information about APG cargo services, visit APG Cargo Services
In the face of the rapid evolution of technologies, the question can be asked. Indeed, the arrival of the facilities offered by Artificial Intelligence represents a real evolution in the world of air distribution. The last real innovation before AI dates back to the arrival of the Internet and before that of GDS. This takes us back in time almost 50 years.
For a very long time, the position of travel agencies remained very strong. This distribution channel accounted for 70% of ticket issuance until the early 2000s. It is still very significant, although it has evolved considerably and the marketing methods between OTAs (Online Travel Agents) and traditional distributors have little to do with each other. Nevertheless, they are both recognized intermediaries because they have an operating license and access to airline inventories. In the absence of documented global figures, distributors probably still account for more than 50% of the airline sector’s turnover.
However, relations between operators and distributors have never been simple, and they have sometimes been very conflictual, to the point that they led to the end of the commissioning of travel agencies by companies at the end of the 1990s. This break occurred when carriers were tired of paying both commissions and royalties to GDSs, which pay a significant portion of them to distributors to encourage them to multiply the transactions that are their source of income.
Curiously, these GDSs created by the large companies have become the essential tool for air transport distributors. Their remuneration mechanism, initiated by the carriers, combined with a growing increase in the demand for transport, has led them to a considerable financial valuation. And the traditional companies that own the GDS, in difficulty with the arrival of “low-cost carriers”, have sold these jewels to investment funds who have been quick to increase the price of their service, which is fully paid for by the carriers. This is what is called shooting yourself in the foot.
It was a first step in the breach between the relationships between distribution players and operators. The second was the massive arrival of the Internet. All airlines then developed their own booking sites for their consumers in the hope of avoiding paying the GDS. The latter have reacted by offering distributors ever more efficient tools without being able to curb the proportion of tickets issued by the agencies. The presence of “low-cost carriers”, fiercely hostile to the use of GDS and even ticketing, has accustomed consumers to making their own reservations on the websites of new carriers, which has led traditional companies to equip themselves in such a way as to directly attract consumers who are already familiar with making their own reservations, a way of freeing themselves from distributors.
So to go a little further, IATA has initiated a new, more efficient transactional system called NDC (New Distribution Capability) so that all companies can use this new facility, which is incompatible with GDSs that use another transactional language. But the investments to migrate their operations to this new language are very important and even if the major operators have been able to afford it, the vast majority of carriers still remain attached to their old practice. The rise of the NDC language, which makes it possible both to secure access to the inventory of companies and to incorporate reservations on many other services such as hotels, car rentals, museum entrances and so on, is still very slow. Moreover, the GDSs have also embarked on this adventure, if only to keep their relationship with travel agencies.
And what about travel agents? First of all, they are far from remaining inactive. They are grouped together in groups capable of discussing on an equal footing with even the largest carriers, because they provide their customers with a local service, a personality that airlines are unable to provide.
And then they keep all their influence for long-haul destinations on which they have a great ability to direct their customers to this or that carrier. For long journeys and exotic destinations, which make up the bulk of the development of air transport, they are still somewhat essential, if only to ensure that their customers receive a quality of assistance that is particularly popular with consumers.
It remains for the two sectors of air transport marketing to find a balance in their relationship. One will have to ensure the payment of the sums they receive and the other will have to ensure the service, all with a more balanced contractual relationship.
We may ask ourselves this question given the constraints imposed by the European Union but also directly by European states on their air transport. Long gone are the days when this activity was the pride of the continent. Between the 1960s and 1980s, European companies represented the jewel of the Old Continent, which was in the process of rebuilding itself after having spent centuries in internal struggles that almost destroyed it. It was the time when the national carriers: Air France, Lufthansa, British Airways, Alitalia, SAS, KLM and so on had developed the world’s leading international network, far ahead of even the United States, which was largely concentrated on its domestic space. Times have changed. Traditional operators have not been able to manage the arrival of “low-cost” carriers, which they saw as enemies instead of considering them as fantastic market developers. Let’s face it, airlines were the first to create their own difficulties.
But as they struggled with new low-cost competitors, government authorities, instead of helping them, continued to slow down their expansion. The first difficulty came in the contest of airspace management. The latter is fragmented by its geopolitical geography, each state being the owner of its aeronautical environment. While it has been possible to create a single currency whose benefits cannot be over celebrated, it has been impossible to create and manage a common civil airspace until now. The design of air routes no longer matches aircraft capabilities, and the loss of time is estimated at 8 minutes on average per flight, which is also an aggravating factor for fuel consumption and CO₂ emissions. In addition, the entire European area is penalised every time an air traffic control strike affects any of the states. One may wonder why governments and the European Commission have not managed to address this difficulty, even if it must be admitted that it is not easy.
Ecological pressure has also taken hold of governments, and they, through a curious demagogy, have placed the burden on air transport, which is accused of all evils, even though it is one of the few activities that has become aware of the importance of achieving carbon neutrality. Instead of supporting the necessary transition, the response of the political authorities has been to force operators to reduce their offer, without having consulted consumers for their opinion. This is why some airports such as Amsterdam or London Heathrow, or even Paris Orly and others that I am forgetting, have had to reduce or cap the number of aircraft movements even though their facilities allowed them to be expanded. We have also seen states outright ban air services when rail allows them to be replaced in 2 hours and 30 minutes.
At the same time, new and important traffic rights were allocated to Gulf carriers, such as Qatar Airways. I note that the Gulf Emirates have clearly perceived the political and economic importance of supporting the development of their airlines. We cannot blame them for that, but we would have liked the European authorities to do the same instead of penalising them. I also note that the latest European regulation on air passenger rights will impose new obligations on airlines, if it is adopted by the European Parliament and the Council of the European Union.
It is paradoxical, to say the least, to see that everyone agrees that air transport should achieve carbon neutrality by 2050, which, by the way, is impossible without a technological leap that we do not see taking shape, and at the same time, that we are clipping the wings of this activity. The investments required to decarbonise the air industry are prodigious, probably several trillion dollars, and we will have to find the resources to finance them. Where can this money come from if not from air transport itself—in other words, from passengers who will have to accept serious increases in fares that will produce increased profits for carriers, a large part of which will have to be devoted to research to achieve environmental targets. For this to happen, European air transport will need not only the neutrality of governments but their support, not financial, but administrative.
Without strong cooperation between all the players in the aviation sector and the states that hold the regulations and air traffic control, it will not be possible to make sufficient progress. Everyone must take their responsibilities, first and foremost the European Commission.
APG is pleased to announce its appointment as Passenger General Sales Agent (GSA) for AJet in Saudi Arabia.
APG already supports AJet through its existing Passenger GSA partnership in Uzbekistan. This latest mandate extends the relationship into the Kingdom of Saudi Arabia, where APG will provide local sales and commercial representation services to support the airline’s growth and development in the market.
As Saudi Arabia continues to emerge as a key aviation and tourism hub, this new agreement reflects AJet’s commitment to strengthening its presence in the region while benefiting from APG’s local expertise and industry relationships.
The mandate further reinforces APG’s role as a trusted commercial partner for airlines worldwide, delivering market representation, sales support, and business development services through its extensive global network.
We are proud to continue building on our successful relationship with AJet and look forward to supporting the airline’s ambitions in Saudi Arabia.
For more information about APG Passenger GSA services, visit our Passenger GSA Services page.
There is a great constant in air transport: everyone complains. Manufacturers are unable to deliver their orders due to a lack of manpower, carriers cannot earn enough money, with a few notable exceptions, airports are constrained by their pricing agreements with airlines and customers, and finally passengers themselves are not happy with the services provided by the entire chain of operators in this sector of activity. This does not prevent air transport from continuing to grow steadily since the end of the Second World War, i.e. more than 80 years.
In the middle of this activity are the airports. It is the obligatory and almost monopolistic crossing point if you want to get to a city by plane. Their position is sufficiently protected that they can afford to set their prices without fear of competition. However, the airlines are reluctant to pay the fares requested and have managed to ensure that these fares are governed by agreements between the users, which are the carriers and the owners of the infrastructure, the companies managing the airports. However, this practice puts the latter in a state of fragility. They are obliged to finance the development of their technical and commercial facilities for long periods of time, while operators can at any time change their strategy and, for example, abandon services deemed unprofitable, which takes essential revenue away from airports.
So to overcome the uncertainties and find the resources necessary for their development, management companies have resorted to two strategic developments. Firstly, for the largest ones, to broaden their field of activity by taking control of airport platforms that are sometimes very far from their historical base, and thus create a network capable of balancing revenues in the event of difficulties at one of the airports managed. And then to diversify their service offer within their facilities. Based on the principle that a clientele with high purchasing power was forced to spend long periods of time, sometimes several hours, in their terminals, the major airports have created shopping malls that are sometimes very large and attract major commercial brands and bring in a very significant income, up to half of the revenues of the major “hubs”, while providing a fun occupation for passengers.
Of course, the airlines have complained because they believe that the customers of these new shopping centres belong to them and that they are entitled to claim a share of the profit it brings. Airports, on the other hand, are fiercely opposed to giving up anything, arguing that without this resource they would have to drastically increase their fees, which is unacceptable to the airlines, and the latter claim that they are the only players in the air transport chain to lose money. This balance in the allocation of commercial revenues is unlikely to be upset.
On the other hand, large airports have to face a new risk: the development of surface lanes. The great progress made in rail transport and ecological pressure naturally lead to a reduction in the number of vehicles using airport car parks, which are so profitable, and even to a reduction in the number of passengers, and therefore of aircraft movements for services of less than 3 hours of flight. The safety constraints imposed on air passengers and not on rail transport customers are not for nothing. So imagination starts to run, and airports start thinking about new services.
Always based on the principle that customers spend a lot of time in their facilities, that they have an above-average purchasing power and that they are not afraid to travel, the managers of these large airports are embarking on the activity of travel agencies, as has recently been announced by Aéroports de Paris. This can become dangerous for the profession of tour operators unless this service is provided by an agency that buys a concession in the airport concerned. But it is difficult to see how, given the low margins made by travel agencies and the operational risks of tour operators, it will be possible to levy fees on this activity.
Once this new service is launched, it is difficult to see where it could stop: why not banks or real estate agencies, what do I know? Imagination knows no bounds… except perhaps those of common sense.
From six offices in 1991 to a global aviation network spanning more than 100 countries, APG celebrates 35 years of innovation, partnership, and connection.
In 1991, APG began with a simple but ambitious vision. Starting with six GSSA offices across Europe and Egypt, the company set out to provide airlines with strong local representation and global reach.
Thirty-five years later, APG has grown into a worldwide network of more than 100 offices, supporting airlines, travel professionals, and cargo partners across every major market. What began as a regional operation has evolved into a global aviation services group driven by innovation, adaptability, and strong human relationships.
As we celebrate our 35th anniversary, we reflect not only on how far we have come, but also on the values that continue to guide us forward.
Our Journey: Key Milestones
Building a Global Aviation Network
Over the past 35 years, APG has continuously evolved to meet the changing needs of the aviation industry. What began as a small network of GSSA offices has grown into a global aviation services group supporting airlines, travel professionals, and cargo partners in more than 100 countries.
Through a combination of local expertise, global reach, and a commitment to innovation, APG has expanded its portfolio far beyond traditional airline representation. Today, the group provides a comprehensive range of services spanning distribution, interline solutions, airline and cargo representation, NDC connectivity, and industry events.

This growth has been driven by a clear focus on helping airline partners access new markets, strengthen distribution channels, and build meaningful commercial relationships around the world. At the same time, APG has continued to invest in technology and new solutions that support the evolving needs of both airlines and travel professionals.
From pioneering distribution services to launching innovative connectivity solutions, APG’s journey has been defined by adaptability, collaboration, and a long-term commitment to supporting the global aviation community.
More Than Technology: APG at 35
While technology and innovation have played a major role in APG’s growth, the company’s success has always been built on people.
Throughout the years, APG has remained committed to maintaining a balance between experience and innovation. The knowledge, expertise, and dedication of long-standing team members continue to shape the company’s strength, while new ideas, technologies, and fresh perspectives help drive future development.

Today, this balance between experience and innovation continues to define APG’s approach.
Celebrating APG at 35 in Annecy
This year, during APG’s Annual General Meeting in Annecy, France, we came together to celebrate this important milestone.
As night fell, the celebration took to the sky with a specially choreographed drone show created to tell the APG story.
Through light, movement, and carefully designed formations, the drones illustrated the journey of APG, from its beginnings in 1991 to the global network it has become today, while also symbolizing the journey still ahead.
More than a celebration, the drone show reflected the spirit of APG itself: forward-looking, innovative, and conscious of its impact, even in the way we mark important milestones.
Reflections on 35 Years
“ Innovation has always been part of APG’s DNA. Whether through distribution solutions, interline services, or NDC technology, our goal has always been to anticipate industry needs while maintaining the strong relationships that remain at the heart of our business.

“ APG’s journey over the last 35 years has been built on strong relationships, entrepreneurial spirit, and a constant willingness to adapt to an evolving industry. What makes this anniversary especially meaningful is not only the scale of what APG has become, but the people across our global network who continue to shape its future every day.

This seems to be a fundamental trend. The models that were once so different between traditional carriers and low-cost carriers are increasingly being copied. It took almost 40 years for the two models to gradually come together, and in the future only the distinction between short-haul and long-haul flights will remain. We go back to the origins of air transport.
Long gone are the days when historical companies saw the arrival, with some condescension, not to say disdain, of new entrants who claimed to make a place for themselves in a universe that was, after all, quite closed. To do this, they had the absolute weapon: the ability to put on the market fares so low that they were impossible to achieve by traditional carriers, all with the same aircraft. The difference in product was certainly real; there were, and still are, strong constraints: increased density of cabins, the need to buy tickets well in advance, the obligation to pay, in addition to the transport itself, for almost all the often-essential extras, for example the carriage of luggage or onboard services, even the smallest ones.
The vast majority of the companies already established despised these intruders and predicted an uncertain future for them, to say the least. Except that their analysis was wrong and that, for a flight time of less than 3 hours, customers began to favour price, which was often half that of the traditional carriers. The difference was even greater for business passengers, on whom the companies made their profits. The gradual loss of this prestigious clientele, who refused to pay up to three or four times the price on the same destinations, made even the largest companies think seriously. They gradually adopted the same practices as low-cost airlines, even if these practices did not cover their costs. They then tried to group together in essentially cosmetic alliances, without necessarily having great success.
The losses accumulated in competing with low-cost airlines led many air transport giants to file for bankruptcy. It should be remembered that the three largest American carriers – United Airlines, Delta Air Lines and American Airlines – have all gone through the American-style bankruptcy filing called Chapter 11. To regain decent financial health, the major carriers had to make considerable savings. These were painful, and the staff of these companies paid the price: up to a 30% reduction in workforce across all continents. In fact, the strategy of traditional airlines was to lower their level of service and even their product offering in order to almost entirely copy low-cost airlines, all while displaying fares identical to those of their new competitors.
Only the low-cost airlines themselves had to face the demands of their customers, who began to balk at the sometimes abusive practices of their carriers. They started to invent new services to compete with the incumbent operators. This is how they opened their sales to travel agents, which they had stubbornly refused to do. They then moved into major airports, whereas their strategy had been to serve only secondary airports for reasons of cost and speed of turnaround, allowing them to make an additional rotation per day. Finally, they began to establish interline agreements with the major carriers, despite having previously been their fiercest enemies.
In short, gradually, each taking a step towards the other, the two models have been converging, at least for flights of less than 3 hours. But for long-haul flights, the situation is different. Since the end of the Covid-19 pandemic, airlines have noticed that customers are accepting fares much higher than those they were used to charging, provided they find a product superior to what had become the norm. As a result, airlines embarked on a strategy of improving their services, particularly on long-haul routes, helped by manufacturers who brought to market much more efficient aircraft capable of operating non-stop flights of unprecedented duration. They created an intermediate class, often called Premium Economy, intended to accommodate customers tired of the increasingly basic service in Economy Class.
And whether they like it or not, low-cost carriers wishing to enter the long-haul market will be forced to provide a product that is compatible with their passengers’ expectations.
Thus, we can predict that in the near future, the distinction will no longer be made between low-cost carriers and traditional airlines, but simply between short-haul and long-haul flights, each trying to differentiate itself in order to attract customers.
APG is pleased to announce its appointment as Passenger General Sales Agent (GSA) for Vietnam Airlines in Saudi Arabia.
APG already supports Vietnam Airlines across various markets and services within its global network. This latest mandate extends that collaboration into the Kingdom of Saudi Arabia, where APG will provide local sales and commercial representation services to support the airline’s growth and development in the market.
As Saudi Arabia continues to emerge as a key aviation and travel hub, this new agreement reflects Vietnam Airlines’ commitment to strengthening its presence in the region while benefiting from APG’s local expertise and industry relationships.
The mandate further reinforces APG’s role as a trusted commercial partner for airlines worldwide, delivering market representation, sales support, and business development services through its extensive global network.
We are proud to continue building on our successful relationship with Vietnam Airlines and look forward to supporting the airline’s ambitions in Saudi Arabia.
For more information about APG Passenger GSA services, visit our Passenger GSA Services page.
APG is pleased to announce its appointment as Passenger General Sales Agent (GSA) for Sunrise Airways in Canada and the United States.
Under this new partnership, APG will provide comprehensive sales and marketing representation to support Sunrise Airways’ commercial development and strengthen the airline’s presence across the North American market.
In addition to its Passenger GSA responsibilities, APG will also manage Sunrise Airways’ ARC and BSP services, delivering efficient ticketing, settlement and distribution solutions to enhance the airline’s engagement with the travel trade community.
Sunrise Airways is a leading Caribbean carrier, connecting key destinations across the Caribbean, North America and beyond. The airline plays an important role in facilitating regional connectivity and serving both business and leisure travellers throughout its network.
APG looks forward to working closely with Sunrise Airways and contributing to the airline’s continued growth and success in these important markets.
For more information about APG Passenger GSA services, visit our Passenger GSA Services page.
APG has been appointed Passenger General Sales Agent (GSA) in Morocco for TUI Airways and the five airlines comprising the TUI Group airline portfolio: TUI Airways Limited (United Kingdom), TUIfly Nordic AB (Sweden), TUI Airlines Belgium NV (Belgium), TUI Airlines Nederland BV (Netherlands), and TUIfly GmbH (Germany).
The appointment marks APG’s first Passenger GSA agreement with TUI Group Airlines and represents an important milestone in the development of a new partnership between the two organisations.
Under the agreement, APG will provide comprehensive passenger sales and commercial representation services in Morocco, supporting TUI Group Airlines in strengthening their market presence and enhancing engagement with the local travel trade.
Morocco continues to be an important market for leisure travel, making this appointment a valuable opportunity for both organisations to support future growth and expand commercial opportunities within the region.
With its extensive experience in airline representation and global network of offices, APG delivers tailored sales, marketing and customer support solutions that help airlines expand their reach and achieve sustainable growth in key markets worldwide.
“ We are delighted to begin our partnership with TUI Group Airlines through this appointment in Morocco. As our first Passenger GSA agreement together, it represents an exciting opportunity to combine APG’s local market expertise with the strength of one of Europe’s leading leisure travel groups. We look forward to supporting TUI Group Airlines’ continued growth and success in the Moroccan market.
This new agreement further strengthens APG’s portfolio of airline partnerships and reinforces its position as a trusted provider of airline representation services across the global aviation industry.
For more information about APG Passenger GSA services, visit our Passenger GSA Services page.




