Summary
Variable cost access for airlines to 100+ BSPs and +65,000 IATA travel agents worldwide.
APG Settlement Services
BSP Coordination Services
Product Overview
Our BSP Coordination Services allow airlines to access the considerable benefits of BSP in many of their off-line markets, while benefiting from the local APG Network office for BSP administrative support and communication with the local market.
Benefits
- Full BSP membership in a program backed by IATA
- BSP sales account for 80% of airline revenues
- “Pay as you Earn” variable cost system
Services
- Handles application for airline with IATA
- Functions as local carrier representative to BSP
- Executes agreements between airline and BSP
- Controls agent ticketing authorities
- Performs monthly basic sales audit of tickets sold
- Processes Travel Agent Debit/Credit Memos
- Provides an active interface with IATA
- Set up of banking and credit card facilities
- Set up of local banking relationships
- Assists in local credit card acceptance/clearance
- Travel Agent Helpdesk
- Coverage of agency defaults
ARC Coordination Services
Summary
Variable cost access for Airlines to the 14,000 ARC accredited travel agents within the USA.
Product Overview
ARC manages and operates the ASP for the USA (analogous to IATA’s BSP). APG Network has developed a variable cost program enabling airlines access to the 14,000 ARC accredited agents. ARC processes 190 million air tickets annually, valued at just over $86 billion – 49% of which are international tickets. APG oversees all ARC services on behalf of the airline.
Benefits
- Access to 14,000 ARC travel agents
- Access to the largest OTAs in the world
- Sales by major US corporate travel agents
- Higher yield than online-only distribution
Services
- APG offers full ARC support
- Assists airlines to secure Credit Card MIDs
- Assists airlines with OTA agreements
- Sales Audit/Raises ADMs on behalf of carrier
- Raises Airline Determined ADMs
- Adjudicates ADMs with travel agents
- Refund Administration for partially used tickets
- Weekly reconciliation of cash/credit sales
- Administers carrier’s agency revocation program
- Sales support Help Desk for ARC Agents
- Dedicated telephone lines and email addresses
- Ticketing support for NON-ARC Travel Agents
- Training on ARC procedures
- Assistance with OTA negotiations
- Coverage of agency defaults
Submit Query
Regional VPs
Emilie Biggerstaff
Executive Product Director
APG Settlement Services
100%
APG Direct Connect - Airlines
100%
Emilie Biggerstaff, based in Paris, is the Director of APG Distribution Systems (APG DS). She is a graduate of the American University in Paris, where she studied Business and Finance.Emilie joined APG DS in 2005 and became the Director of the company in 2010. She also serves as the Executive Product Director for APG Network’s distribution solutions, including APG Direct Connect and the APG Settlement Services for BSP and ARC. In 2016, she additionally took on the role of Director and Acting CFO of APG Airlines.APG Selttlement Services
Expand your airline's sales network with APG Settlement Services, offering both worldwide BSP access and ARC membership support in the U.S. Learn more about APG Settlement ServicesAPG Direct Connect - Airlines
Both NDC and non-NDC Compliant Airlines can join and increase their revenue from APG Direct Connect. Learn more about APG Direct Connect - Airlines
Emilie Biggerstaff
Executive Product Director, APG Settlement Services
Emilie Biggerstaff, based in Paris, is the Director of APG Distribution Systems (APG DS). She is a graduate of the American University in Paris, where she studied Business and Finance.
Emilie joined APG DS in 2005 and became the Director of the company in 2010. She also serves as the Executive Product Director for APG Network’s distribution solutions, including APG Direct Connect and the APG Settlement Services for BSP and ARC. In 2016, she additionally took on the role of Director and Acting CFO of APG Airlines.
Contact our office
Phone: +33 1 53 77 13 29
Contact our office via:
t: +33 1 53 77 13 29
Online form
Click here to submit online query to the APG Settlement Services Executive Product Director
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