The Unloved of Air Transport

On Monday, March 10, German air transport was almost completely paralyzed following a massive strike by ground workers at airports organized by the powerful Ver.di union. For example, Berlin airport was completely closed, Frankfurt was unable to provide connections, and Munich and Hamburg were also very disrupted. A total of 3,400 flights had to be cancelled and 500,000 passengers were unable to travel. The purpose of this social conflict is to obtain an increase in the salaries of all employees in this sector. There are 28,000 of them in this country, divided into a wide variety of professions, each of which can ultimately block an activity whose complexity can never be overstated.

Indeed, in air transport, a strong hierarchy has been established over time between the different activities. At the very top of the pyramid are the drivers. They are the best paid, the most considered, and the most pampered by the companies. They are also powerfully unionized and are capable of holding long-term social conflicts that are widely supported by their trade unions. They have always won their arm wrestling with the management of the companies. To tell the truth, they are a bit, because of their capacity to cause harm, the nightmare of management.

Just behind are the commercial sailors. They too are well represented by their unions.On the other hand, it is easier to train cabin crew than pilots. As a result, some carriers—particularly low-cost airlines—tend to overexploit cabin crew, knowing they are more easily replaceable than pilots.

But aircrew alone cannot operate air transport. It takes a whole complex infrastructure on the ground to fly planes safely. There is all the technical and operational part that is essential to ensure the marketing, maintenance and even security functions. We still remember the blockades of airports during the firefighter strikes. But these employees are still very well paid. And then a significant part of the airport functions is often entrusted to subcontractors chosen on economic criteria, in other words because they are the cheapest. The consequence is that they cannot pay their employees at a level close to the salaries applied to those of the major aeronautical groups. However, they too are indispensable and even if their capacity to cause harm is infinitely inferior to that of highly protected employees, I am also thinking of air traffic controllers, they are still able to show their presence. This is what they did in Germany.

Let us cite a few examples, without being sure to cover the wide variety of professions. Let’s take the registrars. Many of them belong to subcontractors. Their status is not recognized and they do not benefit from the transport facilities that their counterparts employed by the companies can enjoy. They work staggered hours, often interrupted by very long unpaid breaks and they suffer, like their colleagues employed by the airlines, the bad moods of passengers, some of whom, fortunately in small numbers, are downright obnoxious. In the chain of exploitation are baggage handlers. No one sees them, but passengers are very happy to find their suitcases on the baggage belts when they arrive. They work outside in all weathers and at all hours.

Passengers must then go through the PIFs (Screening Inspection Stations), which are also served almost exclusively by subcontracting companies. They too suffer from the bad moods of customers who are exasperated by an approach that does not always seem useful to them and sometimes too nitpicky, especially since the procedures are not homogeneous between airports and sometimes even between terminals of the same airport.

And then there are the appliance cleaning employees. They only have about thirty minutes to completely rearrange a cabin. We never see them either, but they do a very honourable job at very different hours. It is hard to imagine the state in which passengers can sometimes leave their seats. We could add the bus drivers, who are a very important component of operational punctuality and who must know how to manoeuvre their machines in the middle of air traffic, or the refuellers, without whom the aircraft would have no fuel.

I certainly forget some, but I think of them every time I take a flight and I always admire when the doors of the aircraft are closed on time and the chocks are removed in time for the aircraft to meet its schedule.