Manju Verma
Executive Product Director
Manju brings over 20 years of experience with a proven track record in driving large-scale operations and transformation through integrated service delivery, operational excellence, and commercial alignment.
She leads 24/7 omni-channel operations, enhancing customer experience, improving CSAT and NPS, and delivering measurable business outcomes.
Her expertise includes customer experience, sales and operations integration, ATPCO fare filing, Global Distribution Systems, SLA governance, and process optimization.APG Fare Filing
Accomplished in our Paris and New Delhi offices, files published and negotiated fares on behalf of more than 20 airline clients in the Global Distribution Systems (GDS) and ATPCO. It is primarily designed for small to medium size airlines not having the manpower and/or expertise to execute the complex fare filings.