APG ARC 协调服务 (AACS) - APG Air Promotion Group

Emilie Biggerstaff

AACS 执行产品总监

APG ARC 协调服务

AACS

服务概要

为航空公司提供可变成本接入美国14,000家ARC认证旅行代理的通道。

产品概述

ARC负责运营管理美国航空结算系统（ASP，类比国际航协BSP系统）。APG Network开发的弹性成本项目可帮助航空公司触达14,000家ARC认证代理商。ARC年处理1.9亿张机票，总价值超860亿美元，其中49%为国际机票。APG代表航空公司统筹所有ARC服务。

核心优势

接入14,000家ARC认证旅行代理
对接全球最大在线旅行社（OTA）
覆盖美国主要商务旅行代理销售网络
较线上分销更高的收益水平优势

服务内容

提供全方位ARC支持服务
协助获取信用卡商户识别码（MID）
支持OTA协议谈判
销售审计/代理开立航空公司调整单（ADM）
代发航空公司自主裁定ADM
代理ADM争议仲裁
部分使用机票退款管理
周度销售款项对账
执行代理资质撤销程序
为ARC代理提供销售支持专线
专属电话热线及电子邮箱支持
为非ARC旅行代理提供出票支持
ARC流程培训
OTA谈判协助
代理违约风险保障

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Regional VPs

Emilie Biggerstaff

Executive Product Director

APG Settlement Services

APG Direct Connect - Airlines

Emilie Biggerstaff, based in Paris, is the Director of APG Distribution Systems (APG DS). She is a graduate of the American University in Paris, where she studied Business and Finance.Emilie joined APG DS in 2005 and became the Director of the company in 2010. She also serves as the Executive Product Director for APG Network’s distribution solutions, including APG Direct Connect and the APG Settlement Services for BSP and ARC. In 2016, she additionally took on the role of Director and Acting CFO of APG Airlines.APG Selttlement Services Expand your airline's sales network with APG Settlement Services, offering both worldwide BSP access and ARC membership support in the U.S. Learn more about APG Settlement ServicesAPG Direct Connect - Airlines Both NDC and non-NDC Compliant Airlines can join and increase their revenue from APG Direct Connect. Learn more about APG Direct Connect - Airlines