A seasoned professional with over 30 years of expertise in the Airline, Travel, and IT-BPO industries, specializing in Operations Excellence, Service Delivery, Consultancy, and Application Development. Recognized for driving transformation through technology, with a strong focus on Revenue Management (Fare & Price Distribution), Revenue Accounting, Revenue Integrity, and Customer Relationship Management (CRM).

A strategic leader skilled in training, coaching, and mentoring, with a proven ability to instill best-in-class operational practices and strategic thinking in teams. Adept at leveraging analytics and innovative solutions to optimize processes, enhance efficiency, and drive measurable business outcomes.

Fare Filing Services (FFS)

APG Fare Filing Services, accomplished in our Paris and New Delhi offices, files published and negotiated fares on behalf of more than 20 airline clients in the Global Distribution Systems (GDS) and ATPCO. Learn more about FFS